These Terms and Conditions set out the rules that apply to all players on the Viveon platform. Please read them carefully before creating an account, making a deposit or using any of the games. By using Viveon, you agree to everything written here.
Before diving into the full Terms and Conditions, here are the six most important things every Viveon player needs to be aware of.
Viveon is strictly an adult entertainment platform. You must be at least 18 years old to register and use the platform. We take age verification seriously and reserve the right to request supporting documents at any point.
Each player is allowed exactly one Viveon account. Creating duplicate accounts — whether to claim multiple bonuses or for any other reason — is a violation of these Terms and will result in all linked accounts being suspended.
Your Viveon balance, all deposits and all withdrawals are denominated in Pakistani Rupees. We support JazzCash, Easypaisa, Raast, bank transfers and cards. There are no hidden currency conversion charges applied to your transactions.
All promotional offers, welcome bonuses and free credits come with wagering requirements and time limits. Always check the specific terms of a promotion before claiming it. Bonus abuse of any kind voids the associated balance.
Any attempt to cheat, exploit technical errors, use fraudulent payment details or manipulate game outcomes will result in immediate account closure and forfeiture of any balance. Suspected fraud may be reported to relevant authorities.
Viveon is entertainment, not a financial strategy. Set your own PKR spending limits, take breaks and reach out to our support team if you feel your gaming habits are becoming difficult to manage. Our Responsible Gaming page has more guidance.
By accessing or using any part of the Viveon platform — whether through the website at viveon.pro, the Android APK, or any other access method we make available — you confirm that you have read, understood and agree to be bound by these Terms and Conditions. This includes any additional rules, guidelines or policies referenced within this document.
If you do not agree to these Terms, you must stop using Viveon immediately and should not register an account. Continued use of the platform following any updates to these Terms constitutes your acceptance of the revised version.
To use Viveon, you must meet all of the following eligibility conditions:
Viveon reserves the right to request age verification documents at any time. If you cannot provide satisfactory proof of age, your account will be suspended pending review. Any winnings accumulated on an account that is later found to belong to a minor will be forfeited and the account permanently closed.
Each individual player is permitted to hold only one active Viveon account. Creating more than one account — whether using different email addresses, phone numbers or payment methods — is a direct breach of these Terms. All duplicate accounts will be closed and any associated balance may be forfeited.
When registering, you are required to provide accurate, complete and up-to-date personal information. This includes your real name, valid contact number and a working email address. Providing false information at the time of registration, or subsequently updating your profile with false details, constitutes a breach of these Terms and may result in account suspension.
You are solely responsible for maintaining the confidentiality of your account credentials, including your password. Viveon will never ask for your password via email, chat or any other channel. If you suspect unauthorised access to your account, you must notify us immediately. Viveon will not be held liable for losses resulting from a failure to keep your login details secure.
Viveon may at any point request identity or payment verification as part of our standard security and compliance processes. This may include a national ID copy, CNIC verification or confirmation that the payment method used belongs to the registered account holder. Accounts that fail or refuse verification may have withdrawals placed on hold until the process is completed satisfactorily.
All deposits on Viveon are processed in Pakistani Rupees (PKR). We currently support the following payment methods:
The minimum deposit amount is displayed within the cashier section of your account at the time of transaction. Deposit limits may vary depending on the payment method selected. Viveon does not charge a processing fee on standard deposits, though your payment provider may apply their own charges independently.
You confirm that all funds you deposit on Viveon are your own and are not sourced from any unlawful activity. Deposits made using a payment method that does not belong to you are prohibited and may result in immediate account suspension pending investigation.
If a deposit is debited from your payment account but does not appear in your Viveon balance within a reasonable timeframe, please contact our support team with the transaction reference. Viveon will investigate and, where confirmed, credit the amount manually. We are not responsible for delays caused by third-party payment processors.
Withdrawals are processed back to the same payment method used for your most recent deposit, where possible. This is a standard anti-fraud measure. Viveon processes withdrawals in PKR and does not impose a conversion step between your displayed balance and the amount sent to your wallet or bank.
Standard withdrawals are processed within the timeframe displayed in the cashier at the point of request. JazzCash and Easypaisa withdrawals are typically faster than bank transfers. Viveon is not responsible for delays introduced by the receiving financial institution or mobile wallet provider after the funds have been dispatched from our side.
Viveon reserves the right to refuse or reverse a withdrawal request if there is reasonable suspicion of fraud, bonus abuse, breach of these Terms, or if account verification has not been completed. In such cases, the relevant funds will remain in your account balance pending resolution of the investigation.
Viveon periodically offers bonuses, promotional credits, free spins and other incentives to both new and existing players. All promotions are subject to the specific terms attached to each offer, in addition to the general rules set out in this section.
Most bonuses carry a wagering requirement, which means you must bet the bonus amount (or deposit plus bonus amount, as specified in the offer) a certain number of times before any winnings derived from that bonus can be withdrawn. The specific wagering multiplier will be stated clearly in each promotion's terms.
All bonuses expire after a fixed period from the date of issue. Any bonus balance or associated winnings that have not been unlocked through wagering by the expiry date will be removed from your account automatically. Expiry timelines are displayed in the promotion details and in your account bonus section.
Creating multiple accounts to claim the same bonus, using promotional funds in a way that exploits mathematical loopholes, or any other form of bonus abuse will result in forfeiture of the bonus and associated winnings. Repeated abuse may result in permanent account closure.
During Pakistan Super League (PSL) season and major international cricket series, Viveon may run time-limited promotions for active players. These promotions are governed by the same general bonus rules above, plus any additional conditions stated in the specific promotion notice. Push notification opt-in is required to receive real-time alerts about these offers through the Viveon app.
All games on the Viveon platform — including slot games, fish games and bingo — use certified random number generation (RNG) systems to determine outcomes. Game results are not influenced by player history, account balance or any other external factor.
Once a game round is completed and the result is displayed, the outcome is final. In the case of a technical fault mid-round, the round may be voided and the stake returned to your balance. Viveon will not pay out disputed results from a round that was interrupted by a technical error on the platform's side.
If your internet connection drops during an active game round, the round will continue to completion on the server. Results will be saved and reflected in your balance when you reconnect. Viveon is not responsible for losses that result from connectivity issues on the player's end, including mobile data outages.
Specific game titles may be made unavailable for scheduled maintenance, software updates or for compliance reasons. Viveon does not guarantee the permanent availability of any individual game title. The removal of a game from the lobby does not entitle players to compensation.
The following activities are strictly prohibited on Viveon. Engaging in any of them will result in immediate account suspension, forfeiture of balance and may be reported to relevant authorities:
The personal information you provide when registering and using Viveon is handled in accordance with our Privacy Policy. By using the platform, you consent to the collection and use of your data as described therein.
In summary: we collect only the data we need to operate your account, process transactions and provide support. We do not sell your personal data to third parties. All data transmitted between your device and Viveon servers is encrypted. You may request deletion of your account data by contacting our support team, subject to any legal retention obligations we must fulfil.
Viveon aims to keep the platform available 24 hours a day, seven days a week. However, we do not guarantee uninterrupted access. Scheduled maintenance windows, emergency technical work, or circumstances beyond our control may cause temporary unavailability.
Where planned maintenance is scheduled, we will communicate this in advance through in-app notifications or platform announcements where possible. Viveon will not be held liable for any losses — financial or otherwise — resulting from platform downtime, whether planned or unplanned.
Viveon provides the platform on an "as is" and "as available" basis. To the fullest extent permitted, we exclude all warranties, express or implied, in connection with the platform and your use of it.
Viveon shall not be liable for any indirect, incidental, special or consequential losses arising from your use of the platform, including but not limited to loss of winnings due to technical faults outside our control, loss of data, or losses caused by reliance on information provided on the platform.
Our total liability to you in respect of any single claim shall not exceed the PKR balance held in your Viveon account at the time the claim arises.
Viveon reserves the right to update, modify or replace any part of these Terms and Conditions at any time. When changes are made, we will update the "Last Updated" date at the top of this page. For significant changes, we will also notify active players through in-app messaging or email where possible.
Your continued use of the platform after any changes to these Terms constitutes your acceptance of the updated version. If you disagree with a material change, you should stop using Viveon and, if applicable, withdraw your balance before the changes take effect.
If you have any questions about these Terms and Conditions, or if you need to raise a concern about your account or a transaction, our support team is available around the clock.
We aim to respond to all queries within 24 hours. For urgent account or payment issues, live chat support is available inside the Viveon app and on the website.
Now that you know how Viveon works, create your free account and explore 200+ games in PKR. Deposits via JazzCash and Easypaisa take under a minute.
18+ only. Please play responsibly. For entertainment purposes only.